Blog
Thank you InStride!
After 2 plus years, today is my last day working with InStride. When I started with this amazing company, we were still in the heart of the pandemic and InStride trusted me to do what I love - build and scale a #customersuccess team to engage our #enterprise corporate partners.
As the dust settles on 2022 … a few KPIs
While we are already deep into Q1 - taking a quick moment to reflect on the team's amazing work from 2H 2022 and share a few #KPIs my colleagues in #customersuccess and #leadership may appreciate:
Holiday party with Enterprise Success Team
OK so clearly my timing was a little off for the 'silly face', or maybe I was about to sneeze, regardless as we are racing through these final weeks of 2022
1H Offsite for the Customer Success Team
What an amazing 1H offsite (in-person) last week! We kicked-off with a “Shape the Future” team-building at ThrowClayLA, shifted into dedicated #customersuccess team time
First flight in 16 months
First flight in 16 months---->headed to meet the amazing team at InStride for the first time...even though we've been working together for 6 months!!
Come Join The Team!
Come join an amazing team on a mission to make a difference! We just opened up two new positions on our #customersuccess team to help support our rapidly growing portfolio of #enterprise clients with InStride's Strategic Enterprise Education platform. #hiring
New Year = New Adventure!
By Durand Vadnais Thrilled to share that I'll be leading Customer Success for InStride - the premier provider of Strategic Enterprise Education. InStride has been named a Fortune Impact 20 company boasting an incredible product, amazing team - and a revolutionary...
SugarCRM acquires Node
By Durand Vadnais I'm beyond excited to share that after nearly 4 years of working with Node.io to accelerate opportunity discovery through true deep-learning AI, we have been acquired by SugarCRM! What an amazing journey. I'm proud and grateful to have been part...
100% Remote
By Durand Vadnais Today marks exactly 60 days since we shut down our amazing offices in #SanFrancisco and went 100% remote. The kick-ass Node team had already been sheltering-in-place for two months per the early recommendation of our CEO Falon Fatemi, and given...
$39M ROI = Renewal
I'm happy to say that our team closed-out an amazing finish to CY 2019, achieving 100% renewal in Q4 with two sizeable Enterprise agreements in-flight - whew! How did we do it? Doubling-down on partnerships with key stakeholders - helping them to become absolute...