Blog

What an amazing 1H offsite (in-person) last week! We kicked-off with a “Shape the Future” team-building at ThrowClayLA, shifted into dedicated #customersuccess team time

First flight in 16 months---->headed to meet the amazing team at InStride for the first time...even though we've been working together for 6 months!!

Come join an amazing team on a mission to make a difference! We just opened up two new positions on our #customersuccess team to help support our rapidly growing portfolio of #enterprise clients with InStride's Strategic Enterprise Education platform. #hiring

By Durand Vadnais Thrilled to share that I'll be leading Customer Success for InStride - the premier provider of Strategic Enterprise Education. InStride has been named a Fortune Impact 20 company boasting an incredible product, amazing team - and a revolutionary...

By Durand Vadnais I'm beyond excited to share that after nearly 4 years of working with Node.io to accelerate opportunity discovery through true deep-learning AI, we have been acquired by SugarCRM! What an amazing journey. I'm proud and grateful to have been part...

By Durand Vadnais Today marks exactly 60 days since we shut down our amazing offices in #SanFrancisco and went 100% remote. The kick-ass Node team had already been sheltering-in-place for two months per the early recommendation of our CEO Falon Fatemi, and given...

I'm happy to say that our team closed-out an amazing finish to CY 2019,  achieving 100% renewal in Q4 with two sizeable Enterprise agreements in-flight - whew! How did we do it? Doubling-down on partnerships with key stakeholders - helping them to become absolute...

After helping Node deliver world-class customer success for nearly 3 years - our CEO has asked if I would be interested in leading Business Operations affectionately known as "BizOps" together with Customer Success! The updated responsibilities make sense for our...