By Todd Eby, Chief Executive Officer, SuccessHACKER
Recently we gathered a group of Customer Success executives and asked them about their Customer Success Predictions for 2019. As you can imagine, we had quite a lively and far ranging discussion about what we’ll see happen in the coming year.
This article will cover:
- What changes you should expect to see for Customer Success in 2019
- Insights to help you ready yourself for shifts in the Customer Success sector
- How these Customer Success predictions may impact your career in 2019 and beyond