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6 Simple Strategies for Customer Success in SaaS
6 Simple Strategies for Customer Success in SaaS
By Pat Phelan, Brandwatch I don't think there's ever been a more exciting time to be involved in Customer Success. It's an incredibly dynamic, diverse discipline with significant challenges, significant opportunity and significant responsibility as Customer...
We are winning!
We are winning!
Great short segment from a larger Customer Success Stories piece we pulled together to share at our company all-hands (with a cameo from yours truly of course and the excellent John Sheffield who I apparently didn't let get a word-in!) Massive success driving ROI...
Expanding Brand Reach
Expanding Brand Reach
How can brands extend their ability to reach and influence consumers at different points in their journey.
Customer Case Study
Customer Case Study
The results of our partnership with customer Turtle Wax to produce a case-study highlighting the importance of rich content in SEO and consumer engagement.
SuccessSherpa™ is your guide to delivering SaaS Customer Success (and my personal blog). Thank you for visiting.
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