Durand Vadnais’ Post

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Customer Success | Digital Marketing | Growth

Outstanding time learning from the best in #customersuccess at #Pulse2023 #sanfrancisco last week!! Some of my favorite sessions and discussions (thanks to these leaders!): •Digital Strategies to achieve more with less Nikki Bishop •Showcasing ROI of CS to your CFO Alka Tandan Kellie Capote •Macro Trends and how CS leaders are responding- Greg Fiore, Bain & Co •Scalable self-serve that drives digital CS Ashvin Vaidyanathan •Change Leadership: Harvard Business Publishing- Kate Peter Exhibition floor had valuable partner tech/platform around: #onboardingexperience, #customertraining, #advocacy, #value recognition, and direct customer #productexperience feedback.  Best part? Reconnecting in person with several longtime colleagues + making a few new friends Tulasi Ryali, Tessa Murphy Burke, Tonya Clemons Angelique Howell, Emilia D'Anzica, James Scott, Donna Weber

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Fran Rubenstein

Customer Success Management - Operations - Project Management

11mo

Durand Vadnais love the puppy pic! Hope all is well 😁

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Tulasi Ryali

Sr. Customer Success Manager | CSM of the Year 2023 | Siemens Golden Eagle Award Winner

11mo

It was nice meeting you in person Durand Vadnais

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Donna Weber

I help high growth companies increase customer retention and grow profits | Top 25 Customer Success Influencer | Tea Snob

11mo

Durand Vadnais, it was wonderful to finally meet in person!

Tessa Murphy Burke

EdTech Marketing Leader | Corporate Yoga & Meditation Instructor | Co-Captain of Race AFSP for Suicide Prevention

11mo

Great to meet you, Durand Vadnais!

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