Blog
Customer Success Festival SF
Having a splendid time learning and sharing at the #CustomerSuccess Festival in #SF!! Highlights so far from outstanding colleagues include...
Hiring Alert – Great Opportunity
🚨 #hiringalert 🚨 Hello friends and Happy Holidays! I'm working with a colleague on an 'under-the-radar' search for an amazing #customersuccessmanager role with a high-growth AI...
Gainsight Goodness – Pulse 2023
Outstanding time learning from the best in #customersuccess at #Pulse2023 #sanfrancisco last week!!
Some of my favorite sessions and discussions (thanks to these leaders!):
Thank you InStride!
After nearly 2 1/2 years, today is my last day working with InStride. When I started with this amazing company, we were still in the heart of the pandemic and InStride trusted me to do what I love - build and scale the #customersuccess team, process and technology to engage our SMB to #enterprise corporate partners.
As the dust settles on 2022 … a few KPIs
While we are already deep into Q1 - taking a quick moment to reflect on the team's amazing work from 2H 2022 and share a few #KPIs my colleagues in #customersuccess and #leadership may appreciate:
Holiday party with Enterprise Success Team
OK so clearly my timing was a little off for the 'silly face', or maybe I was about to sneeze, regardless as we are racing through these final weeks of 2022
1H Offsite for the Customer Success Team
What an amazing 1H offsite (in-person) last week! We kicked-off with a “Shape the Future” team-building at ThrowClayLA, shifted into dedicated #customersuccess team time
First flight in 16 months
First flight in 16 months---->headed to meet the amazing team at InStride for the first time...even though we've been working together for 6 months!!
Come Join The Team!
Come join an amazing team on a mission to make a difference! We just opened up two new positions on our #customersuccess team to help support our rapidly growing portfolio of #enterprise clients with InStride's Strategic Enterprise Education platform. #hiring
New Year = New Adventure!
By Durand Vadnais Thrilled to share that I'll be leading Customer Success for InStride - the premier provider of Strategic Enterprise Education. InStride has been named a Fortune Impact 20 company boasting an incredible product, amazing team - and a revolutionary...